Security & Infrastructure

How we keep your test data private, your API keys secure,
and your simulations running reliably.

What We Actually Secure

Gridmock is a testing tool. Here's what security means for us.

Your Accounts

  • Password hashing (bcrypt)
  • Optional MFA (TOTP)
  • SSO for Enterprise (SAML)

Your API Keys

  • Encrypted at rest
  • Scoped permissions
  • Easy rotation

Your Test Data

  • Isolated per account
  • Automatically deleted after retention period
  • Export anytime (CSV/JSON)

Infrastructure & Reliability

Hosted on AWS. Standard best practices. Nothing fancy.

Encrypted Connections

All connections (dashboard, API, WebSocket) use TLS 1.3 encryption.

  • HTTPS everywhere
  • WSS for OCPP simulations

Uptime & Backups

Automatic backups and monitoring to keep your tests running.

  • Daily automated backups
  • Status page monitoring

A Note on Compliance

We're working toward SOC 2 Type II certification. If your procurement process requires it,contact us — we can prioritize it or provide alternative attestations.

Common Questions

Who can see my test data?

Only your team. Test data is isolated per account. We don't access it unless you explicitly request support and grant temporary access.

How long do you keep my data?

Message logs are retained based on your plan (24h to 30 days). You can export anytime via CSV/JSON. After account deletion, all data is permanently removed within 30 days.

Can I use Gridmock for penetration testing my own CSMS?

Yes, but rate limits apply. If you're planning aggressive load tests (>10k requests/sec), contact us first to avoid triggering DDoS protection.

What if I accidentally leak my API key?

Revoke it immediately in your dashboard. Generate a new key within seconds. We also support IP whitelisting (Professional tier+) to limit where keys can be used from.

Found a Security Issue?

Please report it to security@gridmock.com. We respond within 24 hours and credit researchers in our changelog.

No bug bounty program yet — we're a small team. But we'll send you swag and public thanks if you help us fix something important.

More Questions?

Email us at security@gridmock.com and our team will get back to you.

Contact Us